COVID-19 Update

We are still open as veterinarians have been designated as essential services.

Our ultimate goal amid this crisis is to keep your pets healthy while maintaining the health and safety of our staff and clients. 

As a result, we have implemented a number of changes to reduce exposure and limit the spread of disease.

Routine wellness visits are being postponed but we will continue to see urgent and emergency cases. 

Your appointment will run a bit differently as we are limiting access to the hospital to facilitate social distancing. 

When you arrive, call us from the car and one of our staff members will come out and take your pet into the clinic for examination. 

The doctor will then speak with you over the phone to discuss the findings and recommendations. 

Non-urgent surgeries such as spays and neuters have been postponed. 

This is a direct result of an industry wide shortage of surgical masks and gloves.  As we do not know when this shortage will end,

we must ration the supplies we have so that we may still provide care to patients in urgent need.

We will be offering “drive-thru” service for pick up of food, medications and supplies.

Simply call us from the car when you arrive and we can process your payment

over the phone and bring the items directly to your car. 

Our suppliers currently have adequate stock level of our normal products but deliveries may be longer than usual. 

We ask that you avoid stock piling more than is reasonable for your pet or we may quickly find ourselves facing backorders.

We are also encouraging clients to order food and supplies directly through our webstore. 

The minimum order amount to qualify for free home shipping has been reduced to $50.

www.myvetstore.ca/royalcity

Finally, effective Monday March 23, we will be reducing our hours of operation. 

In case of an emergency, Campus Estates Animal Hospital continues to remain open 24 hours a day.

Temporary Reduced Hours

Monday 8 am – 3 pm

Tuesday 8 am – 3 pm

Wednesday 10 am – 6 pm

Thursday 8 am – 7 pm

Friday 8 am – 12 pm

Saturday 9 am – 12 pm