February 15, 2021 Update

With the current restrictions, we are continuing to reduce access to the clinic.

Our doors are locked so you will need to call the clinic upon your arrival for further instructions.

See below for the updated protocols. 

 

COVID-19 Procedures

Our ultimate goal amid this crisis is to keep your pets healthy while maintaining the health and safety of our staff and clients. 

As a result, we have implemented a number of changes to reduce exposure and limit the spread of disease

 

Veterinary Appointments

 

Routine wellness visits are now available along with urgent and emergency cases

 

We are currently operating by curbside appointments to minimize contact

When you arrive, call us from the car and one of our staff members will speak with you about your pets history, symptoms etc. 

We will then come out and take your pet into the clinic for examination

The doctor will see your pet and then speak with you over the phone to discuss the findings and recommendations

 

 

We recognize that many pet parents may be anxious about being separated from their pet during the appointment. 

By adjusting our appointment schedules we have been able to ensure that every pet has a dedicated staff member to hold and comfort them throughout the visit. 

Over the past year we have actually found that many of our more anxious or nervous patients do better without Mom or Dad here as they aren’t sensing their humans anxiety

along with their own making them even more worried.  They’re like the children that don’t want to go to daycare but as soon as Mom and Dad leave they run off to play with their friends!

 

Food, Medications and Supplies

 

We have returned to curbside service only for pick ups

Simply call us from the car when you arrive and we can process your payment

over the phone and bring the items directly to your car

You can also order food and supplies directly through our webstore for either pick up at the clinic or home delivery

www.myvetstore.ca/royalcity

Our suppliers have been experiencing more back orders than usual and deliveries may take longer so please plan ahead as much as possible

Thank you for your patience and understanding as we adjust to these new circumstances!

 

Royal City Animal
Hospital Welcomes You

Our team of veterinary professionals strive to
make every pet feel like part of our family. As
a small group we are able to get to know all
of our patients personally and tailor health care.

 

Royal City Animal Hospital Welcomes You

Our team of veterinary professionals strive to make every pet feel like part of our family. As a small group we are able to get to know all of our patients personally and tailor health care.

What to Expect

 

As a new client of our practice, you can expect our full attention to your pets’ needs. Our service will be provided with courtesy and respect.

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Register With Our Website

 

Registration on our website will give you a number of benefits. Please register today if you are interested in our practice!

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New Clients

 

We always welcome new clients and patients to our full service practice. We know you will be very happy with our services.

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