May 19, 2020 Update

Restrictions on Veterinary services have been adjusted to allow more routine appointments

as well as reopening of our grooming centre.

We have a long list of pets that need to come in and it’s critical that we continue to provide a safe environment for everyone.

Please be patient and we will do our best to see you as soon as possible!

 

 

COVID-19 Procedures

We are still open and now able to provide an expanded range of services.

Our ultimate goal amid this crisis is to keep your pets healthy while maintaining the health and safety of our staff and clients. 

As a result, we have implemented a number of changes to reduce exposure and limit the spread of disease.

 

Routine wellness visits are now available along with urgent and emergency cases. 

We will continue to limit access to the hospital and operate with curbside appointments.

When you arrive, call us from the car and one of our staff members will come out to speak with you and take your pet into the clinic for examination. 

The doctor will then speak with you over the phone to discuss the findings and recommendations. 

 

We are now booking non-emergency surgeries such as spays and neuters but on an as needed basis. We are still faced with a shortage of surgical masks and gloves

as these critical supplies must first be supplied to human hospitals before product is released to veterinary distributers. 

 

We are still offering “drive-thru” service for pick up of food, medications and supplies.

Simply call us from the car when you arrive and we can process your payment

over the phone and bring the items directly to your car. 

Our suppliers currently have adequate stock level of our normal products but deliveries may be longer than usual. 

We ask that you avoid stock piling more than is reasonable for your pet or we may quickly find ourselves facing backorders.

We are also encouraging clients to order food and supplies directly through our webstore. 

The minimum order amount to qualify for free home shipping has been reduced to $50.

www.myvetstore.ca/royalcity

Finally, we have readjusted our hours of operation to accommodate more appointments.

In case of an emergency, Campus Estates Animal Hospital continues to remain open 24 hours a day.

 

Temporary Hours Of Operation

Monday 8 am – 3 pm

Tuesday 8 am – 7 pm

Wednesday 8 am – 6 pm

Thursday 8 am – 7 pm

Friday 8 am – 6 pm

Saturday 9 am – 12 pm

 

Royal City Animal
Hospital Welcomes You

Our team of veterinary professionals strive to
make every pet feel like part of our family. As
a small group we are able to get to know all
of our patients personally and tailor health care.

 

Royal City Animal Hospital Welcomes You

Our team of veterinary professionals strive to make every pet feel like part of our family. As a small group we are able to get to know all of our patients personally and tailor health care.

What to Expect

 

As a new client of our practice, you can expect our full attention to your pets’ needs. Our service will be provided with courtesy and respect.

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Register With Our Website

 

Registration on our website will give you a number of benefits. Please register today if you are interested in our practice!

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New Clients

 

We always welcome new clients and patients to our full service practice. We know you will be very happy with our services.

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